Customer FAQs

Commonly asked questions from customers like you.



Purchasing Products

My Coverage

Claims

Transfers/Cancellations

Company Info

  • Where are you located?

    We have three office locations:

    Safe-Guard Products – Global Headquarters
    Safe-Guard Products International, LLC
    Two Concourse Parkway, Suite 500
    Atlanta, Georgia 30328
    Telephone: 800-742-7896

    Safe-Guard Products – Irvine Office
    18100 Von Karman, Suite 150
    Irvine, California 92612
    Telephone: 800-742-7896

    Safe-Guard Canada
    Three Robert Speck Parkway, Suite 950
    Mississauga, Ontario, L4Z 2G5
    Telephone: 855-806-1533

  • What are your hours of operation?

    Our Claims Center is open:

    Mon-Fri – 7:00am to 8:00pm EST
    Saturday – 8:00am to 5:00pm EST

    The Customer Service team is available

    Mon-Fri –8:30am–8:00pm EST
    Saturday–8:00am–5:00pm EST

    All other departments are:

    Mon-Fri – 8:30am to 5:30pm EST

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